Privacy Policy
At Kalpnik3D Studio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Personal details such as name, phone number, email address, and shipping address
- Order details and purchase history
- Photos or reference images provided for customised miniature orders
- Payment-related information (processed securely via third-party payment gateways)
- Technical data such as IP address, browser type, and device information (for analytics)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Create customised 3D miniatures based on submitted photos
- Communicate order updates, confirmations, and support queries
- Improve our website, products, and customer experience
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Photos & Custom Orders
- Photos shared for customised products are used only for design and production purposes.
- Your images are treated as confidential and are not shared publicly without your permission.
- We may use product images for marketing only after removing personal identity, unless explicit consent is given.
4. Payments & Security
- All payments are handled through secure third-party payment gateways.
- Kalpnik3D Studio does not store your card or banking details.
- We take reasonable measures to protect your personal data from unauthorized access.
5. Cookies & Analytics
Our website may use cookies to improve browsing experience, analyze website traffic and performance, and remember user preferences. You may choose to disable cookies in your browser settings if you prefer.
6. Third-Party Services
We may use trusted third-party services for payment processing, shipping, logistics, and website analytics. These services are required to handle your data responsibly and only for the intended purpose.
7. Data Retention
We retain personal information only for as long as necessary to fulfill orders and meet legal, accounting, or reporting requirements. Custom order reference data may be securely stored for quality and re-order purposes.
8. Your Rights
You have the right to request access to your personal data, request correction or deletion of your information, and withdraw consent for marketing communication. You can contact us anytime through our Contact Us page for such requests.
9. Changes to This Policy
Kalpnik3D Studio reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through the details available on our website.